​a.   ensure that all learners receive equitable entitlement to quality education and care,   

b.   establish and revise the National Quality Standards in education, 

c.    monitor and evaluate the educational institutions’ practices and progress with respect to the National Quality Standards and assure accountability, 

d.   provide educational institutions with clear feedback regarding the effectiveness of their educational provision and provide recommendations for improvement purposes,  

e.   keep key stakeholders informed about the performance and progress of the educational provision in educational institutions,  

f.     share practices for effective and ongoing internal review processes with educational institutions,  

g.   collaborate with various stakeholders as required to sustain the achievement of the above objectives.  

1. Displaying high level of professional conduct:

i. ensuring confidentiality and data protection within the parameters established by law,

ii. basing professional relationships on mutual trust and respect,

iii. acting with honesty, integrity and fairness,

iv. communicating sensitively with all stakeholders and being respectful of feelings, perceptions and reactions,

v. being open and responding positively to constructive feedback.

2. Embracing ongoing professional learning:

i. keeping professional knowledge and skills updated through participation in internal and external professional development opportunities,

ii. regularly reflecting upon and reviewing processes and procedures,

iii. maintaining regular contact with different educational institutions to sustain awareness of the different contexts, realities and challenges,

iv. seeking support, advice and guidance where necessary.

3. Employing effective professional skills:

i. encouraging stakeholders to be open in providing their perspective,

ii. gathering and triangulating evidence, keeping accurate records of data collected, analysing information, interpreting results, and making evaluations that are reliable and valid,

iii. collaborating and engaging in professional dialogue with the external review team members and with the various stakeholders,

iv. giving feedback and communicating clearly, constructively and effectively with the different stakeholders, ensuring transparency,

v. evaluating and reporting objectively.